About AICS

AICS makes their clients successful by implementing commercial and practical compliance solutions via their unique set of skills. The objective is to achieve ‘Success without Stress’ by taking care of your corporate governance activities.

Bringing realism to compliance is our goal. Our mantra is that compliance is a by-product of best practice.

As the driver of best practice, Australian Independent Compliance Solutions P/L (AICS) is working with business owners daily to keep them up to date with the ever changing regulatory environment and asking them “how can we make this work for you and your clients?” We are really proud of being invaluable in helping our clients meet their challenges in a manner that maintains their reputation and minimises any financial impacts. Our energy and passion comes from being up to date with the regulatory changes and working closely with our clients to successfully implement good standards without jeopardising commerciality. Why are we different?

  • We are fully independent and are not owned by any financial institution. We ensure your data is kept private.
  • AICS has a commercial outlook to compliance – we believe compliance allows us to better deliver our services to our clients in an efficient manner but not to hinder the advisers/brokers from writing business.
  • We provide flexible solutions to licensees (in line with best industry standards) as we understand that every business operates in their unique way – not just a one stop shop that suits all.
  • AICS has external exposure to other licensees giving us an edge in professional standards across the financial and credit services industries.
  • We have the experience to step licensees through any difficult and complex issues that might arise and we have the experience in dealing with ASIC.
  • The AICS team has many years of combined direct industry experience allowing us to quickly and efficiently assess situations without taking the advisers/brokers focus away from their daily business.

BACKGROUND

Cheyenne M Walker (Founder and Managing Director) started AICS in 2017 with the vision that compliance must be independent from the dealer groups in order to uphold market integrity for the Australian Financial Services Licensees (AFSLs) and the Australian Credit licensees (ACLs) to demonstrate to their clients, they are achieving high standards in corporate governance.

AICS has been created to deliver a suite of best-of-breed licensee and adviser/broker support services which can either be accessed as an end-to-end solution, or selectively as needs require. Our approach is respectful and consultative because we partner with our clients to build a good compliance culture. AICS does not act as an outsourced company but engages with our clients as internal resources.

Meet Our Team

CHEYENNE WALKER

Cheyenne has held senior roles with ING Australia, Tandem Financial Advice, Suncorp, Madison Financial Group, AdviceNet and other smaller national dealer groups. She has had over 30 years of experience in the industry specialising in corporate governance holding positions as director and company secretarial roles for both private and public companies.  She has previously worked as an authorised representative allowing her to have a commercial, practical approach to AFSL and ACL compliance. She is a member of the Governance, Risk and Compliance Institute (GRC), Financial Planning Association of Aust (FPA), and the Independent Compliance Committee Member Forum (ICCMF). Cheyenne is a former member of the FPA Professional Conduct Committee (PCC) and currently sits of the FPA Professional Standards Committee (PSC). She is a regular judge on the annual PlanPlus Global Financial Planning Awards and was a finalist for the Compliance Consultant of the Year at the 2019 ifa Excellence Awards.

JUDY BAKER

Judy began her career in State Bank Victoria, and in her 20 years with them found it to be a great springboard for her ambition to further her career and studies. She completed her Bachelor of Business (Acctg) part-time while continuing to fulfil her busy full-time roles in Internal Audit and domestic and foreign exchange dealing. As a natural progression Judy then moved out of the banking sector into financial planning with a medium sized practice, initially as a paraplanner. Judy completed her Diploma of Financial Planning and became a CFP managing her own client base for 10 years. Judy has built a wealth of knowledge in both Xplan and Coin software and template building as well as an understanding of the advice process and client management.

EVAN HOLM

Evan is a Risk and governance professional with broad experience providing compliance, monitoring & risk solutions in the financial services industry. He has a knack for breaking the status quo and bringing innovative solutions to problems to drive organisational efficiencies. Evan forms part of the auditing team and also specialises in the review and development of Fintech compliance solutions. Evan has an impressive track record of delivering projects and driving organisational strategy in line with executive objectives. He has a Bachelor of Business in Financial Planning and in his spare time is working towards a postgraduate Law qualification.

CLAIRE STOKER

Claire takes pride in mentoring and assisting others to understand and embrace compliance whilst showing them how they can build compliance requirements into internal procedures.  With over 25 years of experience in financial planning and banking industries, Claire has built skills and experience working with practices conducting external compliance annual and remedial reviews of Authorised Representatives, Credit Representatives and Credit Licensees.  Over the duration of her career Claire also has experience in the areas of Practice & Operations Management, Procedure & Policy Writing, Mentoring & Training, Proofing Documents, Tolerance, Xplan Development and Client Service Management.  Claire is very passionate about helping representatives and their team stay on the right track and ensuring that they are operating compliantly.  Her success in these areas is due to her great eye for detail, natural talent for assisting on improving internal procedures, reputation for being very approachable in the capacity as an auditor and an ability to help people to understand compliance requirements by explaining them in simple terms.

Client Testimonials

I have known and worked with Cheyenne professionally for over 5 years. I have found her approach, experience and expertise to be of a very high standard. I have and would recommend her services to any licence holder.

Sean Preece

Chief Risk Officer – Yellow Brick Road

Cheyenne was a great help to us at a time where we needed a lot of flexibility in the role. Anything we threw at her was a ‘yes no problem’. Thanks Cheyenne.

Ronna Ludgate

General Manager Risk Solutions at
Commonwealth Bank

Cheyenne is a dedicated, hard working compliance professional.
She is one of our “go to” people for compliance contracting.

Jenni Erbel

Director, Strategic Outsource Solutions

Cheyenne is a person with a sound knowledge of the law as it pertains to Financial Planning and always made herself available to assist the Practitioners to properly interpret and apply the laws and use them to raise the standards of advice.

Bruce Henderson

Financial Planner

I worked with Cheyenne during some tough times after the GFC and she was brilliant, thorough but fair.

Scott Heathwood

Director of Lifestyle Asset Management

I have known Cheyenne for over 10 years and can highly recommend her work ethic and attention to detail.
Many of my industry peers, who have been audited by Cheyenne, speak very highly of the way that she conducts herself in meetings, in sometimes difficult situations.

Kevin Wyld

Shareholder at Financial Simplicity and Director of CCUBE Financial Software Pty Ltd

I have had the privilege of working very closely with Cheyenne for over 6 years, during the course of her implementation of CoMetrix. In her role that includes driving the compliance business of AdviceNet, I have found her to be very knowledgeable and competent in all aspects of compliance as it applies to the financial services industry. Cheyenne always manages to combine a high degree of professionalism with a personable approach that makes her a total delight to work with!

Jeff Deakin

Monitoring & supervision, revenue distribution and financial reporting technology for the financial services industry.

Cheyenne is a highly capable and personable professional. She is highly competent and gives her all to her role. Her unobtrusive, but very effective, approach earns her the respect of clients and peers alike. I would certainly recommend her services.

David Busoli

Enhancing the business success of SMSF Advisers through mentoring, problem solving & strategic administration

Cheyenne is a true treasure. Her knowledge and practical application of Financial Services compliance and Corporate Governance is emplementary. This is combined with an energy and passion for excellence and a genuine empathy and caring that she employs to successfully implement change when required. I was lucky enough to work with Cheyenne from around 2004 to 2008 where she was instrumental in establishing FSR, Compliance Frameworks and supervision programs. She has been instrumental in establishing communciation and working groups for Compliance professionals. Cheyenne has also been instrumental in the successsful development and establishment of Cometrix Complaicne Software. I have no hesitation in recommending Cheyenne for any position she seeks to attain. She will be an asset in any endeavour.

Lyn Dixon

Experienced Compliance and Professional Standards Executive

I had the pleasure of having Cheyenne in my team as a Contractor for a period of approximately 6 months. During this period, Cheyenne had the responsibility to ensure the processes designed for the frontline staff and authorised representatives complies with the relevant legislative requirements and business rules…. and most importantly meets customer expectations. Cheyenne was also responsible to complete oversight activities in order to identify the effectiveness of some of the Operations.
During the short period of time I had the privilege to have her in my team, Cheyenne completed her work diligently and on time and required minimal supervision. She was also never too busy assist the rest of the team when required.

Niruki Fernando

Senior Manager Risk and Compliance at Suncorp Group

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