Privacy Policy

Australian Independent Compliance Solutions Pty Ltd (AICS)

1. Our commitment

AICS is committed to protecting your privacy and handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What we collect

We may collect personal information such as:

Name and contact details
Job title and organisation
Information about your business or licence
Communications with us
Website and usage data

We collect only the information reasonably necessary for our services.

3. How we collect it

We collect personal information:

Directly from you (meetings, emails, forms)
Through our website
From authorised third parties
From public sources (e.g. ASIC registers)

4. Why we use it

We use personal information to:

Provide compliance, audit and advisory services
Manage client relationships
Meet legal and regulatory obligations
Improve our services
Send relevant updates (you can opt out anytime)

5. Sharing information

We may share information with:

Our team and contractors
Service providers (e.g. cloud systems)
Regulators where required
Other parties with your consent

We take reasonable steps to ensure information is handled appropriately.

6. Overseas use

Some providers may be located outside Australia.
Where this occurs, we take reasonable steps to ensure your information is protected in line with Australian privacy law.

7. Security

We take reasonable steps to protect personal information from:

Unauthorised access
Loss or misuse

This includes secure systems, restricted access and internal controls.

8. Access and correction

You can request:

Access to your personal information
Correction of inaccurate information

9. Marketing

We may send you relevant insights or updates.
You can unsubscribe at any time.

10. Website and cookies

Our website may collect usage data (e.g. cookies, analytics) to improve performance and user experience.

11. Data breaches

We have processes to manage data breaches and will notify affected individuals where required by law.

12. Updates

We may update this policy from time to time.
The latest version will always be available on our website.

13. Contact

If you have questions or concerns, contact:

Australian Independent Compliance Solutions Pty Ltd
Email: [email protected] or 07 3251 2481